Troubleshooting

Structured diagnosis: what you can observe that tells the possible causes apart.

How this works

A list of eight things that might have caused a sunken cake is not help — it is what a search engine already gave you. Each fault here asks what you can observe that tells those eight apart, and rules causes out as you answer.

It can say it does not know

If your answers eliminate every cause in the model, the page says so rather than picking the least-bad option. That means the model has a gap, which is a more useful thing to know than a confident wrong answer.

  • Bread did not rise

    The dough looked much the same after several hours as it did after mixing, and the finished loaf is squat, heavy and tight-crumbed.

    Usually set at: fermenting
  • Cake sank in the middle

    The cake looked good through the oven door and then dropped in the centre, either before it came out or shortly after.

    Usually set at: baking
  • Cookies spread too much

    What went on the tray as neat balls came out as thin, wide, often lacy discs with over-browned edges.

    Usually set at: baking
  • Dense bread crumb

    The loaf is a reasonable size but heavy for its volume, with small, uniform cells and sometimes a denser layer near the base.

    Usually set at: shaping
  • Soggy pastry base

    The rim is crisp and coloured, and the base under the filling is pale, soft and sometimes visibly wet when the tart is lifted out.

    Usually set at: baking
  • Cookies did not spread

    What went on the tray as balls came out as balls: tall, rounded, often pale on top with an undercooked-looking centre and a dry, scone-like crumb.

    Usually set at: baking
  • Sourdough starter is not rising

    After feeding, the culture sits flat: no doming, few or no bubbles through the side of the jar, and no measurable rise against the level it was fed at.

    Usually set at: fermenting
  • Sourdough starter has mould

    Raised, fuzzy or hairy growth on the surface or up the sides of the jar, often green, black, pink or orange, and visibly different in texture from the culture itself.

    Usually set at: fermenting
  • Sourdough crumb is gummy

    The crumb drags on the knife, compresses into a paste under a finger rather than springing back, and looks translucent or wet compared with the rest of the loaf.

    Usually set at: baking
  • Gluten-free bread is dense

    A short, heavy loaf with a tight crumb — often one that visibly rose in the tin and sank back during or shortly after baking.

    Usually set at: baking
  • Gluten-free bake is crumbly

    The bake will not hold together: it crumbles under the knife, breaks when lifted, and often feels dry in the mouth even when freshly made.

    Usually set at: baking
  • Gluten-free bake is gummy or rubbery

    The crumb is close and damp, springs back in a rubbery way, drags on the knife, and can leave a slight coating in the mouth.

    Usually set at: baking
  • Pastry shrank in the tin

    The pastry was pressed up the sides of the tin and came out of the oven noticeably shorter, thicker at the rim, and sometimes slumped into the base.

    Usually set at: baking
  • Choux pastry did not rise

    The piped paste spread rather than inflating, or it rose in the oven and deflated either in the oven or shortly after coming out.

    Usually set at: baking
  • It baked unevenly

    The bake is noticeably more done in one place than another — front to back, side to side, or top versus base — rather than being uniformly over- or under-baked.

    Usually set at: baking
  • An egg-free bake came out dense or gummy

    An egg-free version of a bake that normally works came out short, heavy, damp or gummy — often sinking, often wet near the base.

    Usually set at: baking
  • Muffins came out dense, tunnelled or peaked

    The muffins are heavier and chewier than expected. There may be vertical tunnels through the crumb, a sharply peaked and cracked top, or a sunken centre.

    Usually set at: mixing
  • Buttercream is runny, split or grainy

    The buttercream is soupy and will not hold a shape, has separated into a curdled-looking mess, or is smooth to look at and gritty to eat.

    Usually set at: finishing
  • The cake is dry or crumbly

    The cake eats dry, crumbles when cut or lifted, or does both. It may be dry throughout or noticeably drier at the edges.

    Usually set at: baking
  • The crust is too hard, too thick or not crisp

    The crust is thick and hard enough to be unpleasant to cut or eat, or it came out crisp and went soft and leathery within an hour.

    Usually set at: baking
  • The bread is crumbly and falls apart

    The loaf breaks or shears when sliced, crumbles at the crust, or will not hold together enough to be sandwiched.

    Usually set at: mixing
  • Pastry cream is lumpy, runny or grainy

    The cream has lumps in it, will not set, sets and then goes runny again after chilling, or feels grainy rather than smooth.

    Usually set at: finishing
  • Meringue is weeping, chewy or will not whip

    Syrupy droplets appear on or under the meringue, it is chewy rather than crisp, or the whites never whipped to a foam in the first place.

    Usually set at: finishing
  • The dough is too sticky to handle

    The dough clings to hands, bench and bowl, will not hold a shape, and spreads out rather than staying where it is put.

    Usually set at: mixing
  • The loaf collapsed or sank

    The loaf lost height — dropping as it entered the oven, sinking in the middle during the bake, or caving in as it cooled.

    Usually set at: fermenting
  • Little or no oven spring

    The proved loaf went into the oven at a reasonable size and came out at about the same size, without the sudden expansion of the first ten minutes.

    Usually set at: baking
  • The bread smells or tastes of alcohol, yeast or vinegar

    The loaf smells or tastes strongly of beer, raw yeast or vinegar, in a way that is not the pleasant sourness of a deliberately long fermentation.

    Usually set at: fermenting
  • The cake is dense and did not rise

    The cake is short, heavy for its size and close-textured, with little of the open, tender crumb it was meant to have.

    Usually set at: mixing
  • The cake domed and cracked on top

    The cake rose to a pronounced dome and split along the top, often down the centre line, sometimes with a paler seam showing through the crack.

    Usually set at: baking
  • The cake is raw, wet or gummy in the middle

    The outside is baked, sometimes overbaked, and the centre is wet, dense or visibly uncooked.

    Usually set at: baking
  • The laminated pastry did not puff

    The pastry rose barely or not at all, the layers are indistinct or absent, and it may be greasy or sitting in fat that ran out during baking.

    Usually set at: shaping
  • A quick bread is heavy or stodgy

    The loaf is short and close-textured, heavier than it should be for its size, and often slightly damp or claggy in the middle rather than light and open.

    Usually set at: mixing

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